Albert's Heating and Cooling |1329 Dewey StConwayPA15027 | (724) 876-0100
124
Our Reviews
5.0
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Albert's Heating and Cooling
1329 Dewey St
ConwayPA 15027
 (724) 876-0100

Reviews Of Albert's Heating and Cooling

5.0 124 Reviews
Tracy Barnes
Tracy Barnes
Feb 21, 2022

They were amazing 3 years ago when my furnace was bad before christmas. They came out and replaced the furnace the same day. Their concern for our family was profound. I just recommended them to a close friend who had been without heat for a week. How sad that the company she bought her furnace from 4 years ago could care less. They wanted her to wait another 3 days. She called alberts today. Today she has a new furnace. Today she has heat. They are courteous, kind, concerning, compassionate, fast, reliable and knowledgeable. She is extremely happy. I will continue to recommend you all. Thanks for all you do.

Renne Michaels
Renne Michaels
Feb 18, 2022

Joe Rabick, the estimator for Albert's Heating and Cooling was wonderful, he was polite, knowledgeable, and answered all our questions. Of all the vendors we called, he was the only one who measured, photographed and examined the HVAC location in detail and traced it out to be sure their would be no problems installing a new one. A detailed quote was provided to us by the end of the day and included details and pricing on the three price point alternatives using the brad we specified. I completely understood by Albert's Heating and Cooling was recommended to me multiple times.

Desarae Starliper
Desarae Starliper
Feb 15, 2022

I had heating issues for about 1.5 weeks before my landlord found Albert's heating. Once my landlord found Albert's heating they were really quick to respond to my home. They staid for about an hour looking at my furnace and found a loose wire. After we realized the wire wasn't the issue and after I explained the issue to Albert over the phone he then realized it was the mother board. He ordered the piece the next morning since I had called after 4:30 pm. He called me the same day he ordered the piece and told me he received a confirmation of the piece being shipped. He said it would take about 2 to 3 business days since it was coming from Texas. He called me about a day in a half later telling me he got the piece and someone would be out the next morning before they do their other jobs. I agreed since the weather was semi nice. Someone came the next day about 9am and fixed the furnace. Albert called me this morning for a follow up and he was super nice. They came to my house early last week, ordered the piece mid week, and fixed it on Friday. They have great customer service, communication, and nice staff that will explain everything to you. I would highly recommend and use them again. They told me to call them anytime I have issues.

Diana Tavern
Diana Tavern
Jan 30, 2022

Furnace was not working. Called the office and within the hour Tom Sanders arrived. He was on another call that is why the delay. He not only checked my furnace, changed my filter ( showed me how to do that thank goodness) but changed my thermostat to one I could use and was comfortable with. Very professional and manner. Thank you so much Tom Sanders.

Dee Tavern
Dee Tavern
Jan 30, 2022

Had furnace trouble. Within an hour Tom Sanders came. Checked my furnace, changed filter and thermostat to one I could operate and understand. Tom Sanders was professional, manner and patient. Thank you Alberts and big shout out to Tom Sanders.

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